Dating Account can very easily be cancelled through the Member Dashboard.
The steps are as below:
- Login to Dating account
- Click on menu to reach the Dating Membership Page via My Account option
- Click on Cancel link to initiate the cancellation.
- Provide the cancellation reason and click on Continue
- Finally for the verification re-enter the password and click on Confirm
- Once you confirm the cancellation, you will receive a confirmation email from the Dating customer desk.
The alternative way in which Dating Account can be cancelled is by dropping an e-mail to the customer service. The working hours of Dating customer service is Weekdays round the clock and over weekends it is 09:00 AM to 08: PM
In case the cancellation request raised by you through the website is not processed, please contact the customer care to complete the cancellation.
The steps to contact the customer care are:
- When submitting your request please mention your registered email id or the Dating user ID which can be found under My Account.
- Select the Cancellation topic if found else provide custom details.
- Once you click Submit, you will receive an automated notification containing the reference number of your Dating Cancellation request.
- This notification e-mail can be kept handy for any further communication with the Dating customer care.
- Usually the turnaround time for any request is very low and the customer care team is very supportive with very good business understanding of the Dating. Their response is very elaborate and easy to understand even by the non technical person.
The Android App based subscription can be easily cancelled via your Google Play account. Uninstalling the App will not cancel the subscription.
The steps to Cancel Dating subscription from your Google Play account are as below:
- Open Google Play Store App
- Verify whether you are logged in with the same credentials with which you purchased the subscription of Dating.
- Tap Subscriptions on the menu
- Choose Dating subscription to cancel
- Tap Cancel Subscription
- Follow the very easy self guided instruction to complete the cancellation of the Dating account
The iOS App based subscription can be easily cancelled via your iTunes account. Uninstalling the App will not cancel the subscription. The steps to Cancel Dating subscription from your iTunes account are as below:
- Go to Settings > Your Name > iTunes & App Store
- Tap your Apple ID at the top of the screen, then tap View Apple ID. You might need to sign in with your same Apple ID thorugh which Dating subscription has been purchased.
- Scroll down to Subscriptions
- Tap the Dating subscription to manage.
- Tap Cancel Subscription to cancel your Dating subscription next to dating subscription.
- If you don’t see an option to cancel a Dating subscription, then it’s already cancelled and you won’t be able to renew.
- If you recently cancelled the Dating subscription, you should see the date through which you’ll have access to the Dating subscription.